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Editorial standards

Sources, refusals and update rules, in plain terms.

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Where do the facts on Winston-Salem Senior Advisor come from?

From primary documents only: the statutes and administrative rules themselves, the Division of Health Service Regulation's files, NCDHHS letters such as EFS-SA-04-2025 for 2026 Special Assistance, the Census Bureau's Vintage 2025 estimates, CMS and VA tables, and CareScout's March 2026 release for North Carolina prices.

The full list, with links:

What does the site refuse to print?

Any number or claim without a public record behind it, which rules out made-up averages, facility marketing claims, testimonials, reviews and rankings of our own.

  • No local price median, because CareScout publishes North Carolina figures only at the state level.
  • No memory care price figure, because no survey measures one.
  • No house rating: stars come only from the state (assisted living) or from Medicare (nursing homes).
  • No amenity lists or prices lifted from a provider's website.

How current is the directory?

The facility data on the site was pulled from the state on November 6, 2026, including every home's rating, posted surveys and the penalty list, and the Medicare nursing home figures are from the CMS file dated October 1, 2026; a refresh simply reruns the download script.

Each list prints the date of its data under the table. In the XML sitemap, a page's last-modified date changes only when its visible text changes, so search engines are not told a page is new when it is not.

How are ratings, fines and comparisons calculated?

Ratings and fines are copied, not calculated: assisted living stars on the state's 0-4 scale, nursing home stars on Medicare's 1-5 scale, and each fine with its rule, level, amount and status as the state lists it.

Where a page says a home is larger than usual or staffs below the area median, it has done simple arithmetic on the published figures for the five counties, and the comparison group is named in the sentence.

What if we find an error?

Email advisors@winstonsalemsenioradvisor.com with the page and the problem; display mistakes are fixed here, while errors in the underlying license or CMS data have to be fixed by the agency that publishes them, and we will say which one.

When a program amount changes, such as the Special Assistance rates each January, the new figure is checked in the agency's own notice before the reference page and every guide that repeats it are updated.

Where should your family begin?

Tell us about the care needed in five quick answers, and Shelly or a colleague will send back licensed options in Winston-Salem, Forsyth County and the nearby towns that match the needs and the budget. No charge, no obligation to tour.

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