Winston-Salem Senior AdvisorHines Family Care Home (2224 Manchester Street, Winston-Salem) holds North Carolina family care home license FCL-034-024 for 6 residents in Forsyth County. The state's current rating is 4 stars on a 0-4 scale.
Is Hines Family Care Home in Winston-Salem a state-licensed family care home?
The state licenses Hines Family Care Home as a family care home for 6 people under FCL-034-024, with the license expiring December 31, 2026.
| Item | State record |
|---|---|
| License number (DHSR) | FCL-034-024 |
| Category | Family care home: 2 to 6 residents, 10A NCAC 13G |
| Licensed capacity | 6 beds |
| Dementia special care unit | No unit on DHSR's list |
| License valid through | December 31, 2026 |
| Licensee (legal operator) | Margaretta Louise Hines |
| MANAGER | Tracy Morrison |
| State star rating | 4 stars, score 100.00 |
| Fines on the 36-month list | 0 |
| Phone (from the state listing) | (336) 727-1308 |
If the building is ever sold, the buyer must obtain its own license, so a different license number on a later visit is a sign that ownership changed and is worth asking about.
What is Hines Family Care Home's North Carolina star rating?
DHSR's current rating for Hines Family Care Home is 4 stars on its 0-4 scale and the score behind it is 100.00; 25 of the 55 rated homes across Forsyth, Davidson, Davie, Stokes and Yadkin counties sit at that level.
North Carolina is one of the few states that rates assisted living at all. The stars are calculated from inspection results, so they say more about compliance than about food, activities or how a place feels.
DHSR keeps the rating history and the inspection documents on its own page for this home.
When did North Carolina last inspect Hines Family Care Home?
The latest annual survey DHSR has posted for Hines Family Care Home is from March 4, 2025, and its result was no deficiencies cited.
| Visit date | Kind of visit | Document DHSR posted |
|---|---|---|
| 03/04/2025 | ACLS Annual | No Deficiencies Cited |
| 02/01/2023 | ACLS Annual | No Deficiencies Cited |
| 07/02/2019 | ACLS Follow-up | No Deficiencies Cited |
| 03/19/2019 | ACLS Annual and Follow-up | Statement of Deficiency with Plan of Correction |
| 01/23/2019 | Constr Biennial Follow-up | No Deficiencies Cited |
| 02/20/2018 | Constr Biennial | Statement of Deficiency |
| 06/07/2016 | ACLS Annual | Statement of Deficiency |
The record goes back to 2015: 4 annual or initial surveys (2 with nothing cited), 0 complaint investigations and 4 visits from DHSR's construction section, which checks the building. Each statement of deficiency names the rule that was not met and what the inspector saw; the copy with a plan of correction adds the operator's promised fix and a date.
Does Hines Family Care Home appear on North Carolina's adult care penalty list?
Not within the last three years; Hines Family Care Home has no entry on the state's 36-month penalty list.
No penalty is good news but not a clean bill of health; the inspection list on this page is where routine citations show up.
What if a resident of Hines Family Care Home develops dementia?
Hines Family Care Home has no special care unit on the state's list, which means no licensed dementia unit; someone who comes to need a secured setting would generally have to transfer to a home that has one.
Early memory loss is not by itself a reason to turn someone away. The test is whether staff can keep the resident safe under the care plan. Nearest homes with a unit: Somerset Court at University Place (1.2 mi, 60 unit beds), PruittPlace-Winston Salem (4.2 mi, 24 unit beds), Brighton Gardens of Winston-Salem (4.3 mi, 26 unit beds).
What else is licensed near Hines Family Care Home in Winston-Salem?
Closest is C.R.T. - Golden Lamb Rest Home in Winston-Salem, roughly 0.6 miles as the crow flies: a adult care home licensed for 40 with a state rating of 1 star.
| Facility | License type | Miles away | Licensed beds | Special care unit beds | DHSR stars |
|---|---|---|---|---|---|
| C.R.T. - Golden Lamb Rest Home 1515 Golden Lamb Court, 27105 | ACH | 0.6 | 40 | 0 | 1 star |
| Somerset Court at University Place 1635 East 5th Street, 27101 | ACH | 1.2 | 60 | 60 | 3 stars |
| Tranquility Care 5100 Lansing Drive, 27105 | ACH | 2.3 | 60 | 0 | 4 stars |
| Parkview Family Care Home 2778 Reynolds Park Road, 27107 | FCH | 2.9 | 5 | 0 | 3 stars |
| PruittPlace-Winston Salem 2500 Polo Ridge Court, 27106 | ACH | 4.2 | 125 | 24 | 2 stars |
What hospitals and nursing homes are near Hines Family Care Home?
The home sits in the Downtown, North & East Winston-Salem part of Winston-Salem; the nearest acute-care hospital on the state's list is North Carolina Baptist Hospital in Winston-Salem, roughly 3.5 miles as the crow flies.
Second closest is Novant Health Forsyth Medical Center in Winston-Salem, about 5.4 miles. These are straight-line figures between mapped addresses; the drive is longer.
For nursing care later on, the two nearest Medicare-certified nursing homes are Trinity Glen (1.0 mi; CMS 4 of 5) and Arbor Acres United Methodist Retirement Community Inc (2.7 mi; CMS 4 of 5).
What should a family confirm with Hines Family Care Home before move-in?
The public file suggests where to start: ask who led the home through its March 4, 2025 survey, which had nothing cited, and whether that person is still there.
- Ask to see last month's night and weekend schedules instead of an average staffing figure.
- Ask whether Hines Family Care Home keeps residents who move onto State/County Special Assistance, and how many it has today.
- Read the residency agreement at home first: fees, the notice required before a rate increase, and discharge terms.
