Winston-Salem Senior AdvisorShuler Health Care/Phillips Villa (250 Pitt Street, Kernersville) holds North Carolina adult care home license HAL-034-110 for 12 residents in Forsyth County. The state's current rating is 4 stars on a 0-4 scale.
What does North Carolina's license record say about Shuler Health Care/Phillips Villa?
It does: Shuler Health Care/Phillips Villa holds adult care home license HAL-034-110 for 12 beds, smaller than the 62-bed median for the 47 adult care homes in our five counties, and the license runs to December 31, 2026.
| Item | State record |
|---|---|
| License number (DHSR) | HAL-034-110 |
| Category | Adult care home: 7 or more residents, 10A NCAC 13F |
| Licensed capacity | 12 beds |
| Dementia special care unit | No unit on DHSR's list |
| License valid through | December 31, 2026 |
| Licensee (legal operator) | Star Care Network, Inc. |
| Administrator | Greta Shuler |
| State star rating | 4 stars, score 101.00 |
| Fines on the 36-month list | 0 |
| Phone (from the state listing) | (336) 996-0772 |
If the building is ever sold, the buyer must obtain its own license, so a different license number on a later visit is a sign that ownership changed and is worth asking about.
Other licenses at this same address: Shuler Health Care/Crane Villa (adult care home, HAL-034-111), Shuler Health Care/Record Villa (adult care home, HAL-034-108).
How does the Division of Health Service Regulation rate Shuler Health Care/Phillips Villa?
Shuler Health Care/Phillips Villa is rated 4 stars of a possible 4 by DHSR (score 101.00), a rating shared by 25 of the 55 rated homes across Forsyth, Davidson, Davie, Stokes and Yadkin counties.
Treat the rating as a summary of recent survey results rather than a verdict. One survey with serious findings can cost a star, and a clean follow-up can earn it back within a rating cycle.
DHSR keeps the rating history and the inspection documents on its own page for this home.
When did North Carolina last inspect Shuler Health Care/Phillips Villa?
The latest annual survey DHSR has posted for Shuler Health Care/Phillips Villa is from September 17, 2026, and its result was deficiencies cited.
| Visit date | Kind of visit | Document DHSR posted |
|---|---|---|
| 09/17/2026 | ACLS Annual and Follow-up | Statement of Deficiency with Plan of Correction |
| 05/28/2025 | Constr Biennial Follow-up | No Deficiencies Cited |
| 03/25/2025 | Constr Biennial | Statement of Deficiency with Plan of Correction |
| 09/10/2024 | ACLS Annual | Statement of Deficiency with Plan of Correction |
| 12/28/2023 | Constr Biennial Follow-up | No Deficiencies Cited |
| 09/07/2023 | Constr Biennial Follow-up | Statement of Deficiency |
| 06/20/2023 | ACLS Annual and Follow-up | No Deficiencies Cited |
The record goes back to 2015: 6 annual or initial surveys (2 with nothing cited), 0 complaint investigations and 10 visits from DHSR's construction section, which checks the building. Some visits are made by the county's adult home specialists rather than state staff; North Carolina splits monitoring that way, and both appear in DHSR's file.
Are there DHSR penalties against Shuler Health Care/Phillips Villa?
DHSR shows no fine against Shuler Health Care/Phillips Villa in the current 36-month window, and the home's record page agrees.
Fines are for the most serious violations only. A home can have cited deficiencies, corrected on paper, and still carry no penalty, so read the inspection documents as well.
What if a resident of Shuler Health Care/Phillips Villa develops dementia?
Shuler Health Care/Phillips Villa has no special care unit on the state's list, which means no licensed dementia unit; someone who comes to need a secured setting would generally have to transfer to a home that has one.
Exit-seeking, wandering at night and behavior staff cannot redirect are the usual triggers for a move. Nearest homes with a unit: Memory Care of the Triad (0.3 mi, 42 unit beds), Kerner Ridge Assisted Living (1.9 mi, 14 unit beds), Somerset Court at University Place (7.5 mi, 60 unit beds).
What else is licensed near Shuler Health Care/Phillips Villa in Kernersville?
Closest is Shuler Health Care/Crane Villa in Kernersville, on the same property: a adult care home licensed for 12 with a state rating of 4 stars.
| Facility | License type | Miles away | Licensed beds | Special care unit beds | DHSR stars |
|---|---|---|---|---|---|
| Shuler Health Care/Crane Villa 250 Pitt Street, 27284 | ACH | 0.0 | 12 | 0 | 4 stars |
| Shuler Health Care/Pierce Villa 250 Pitt Street, 27285 | ACH | 0.0 | 12 | 0 | 3 stars |
| Shuler Health Care/Record Villa 250 Pitt Street, 27284 | ACH | 0.0 | 12 | 0 | 4 stars |
| Shuler Health Care/Storey Villa 250 Pitt Street, 27285 | ACH | 0.0 | 12 | 0 | 3 stars |
| The Bradford Village of Kernersville - West 602 Piney Grove Road, 27284 | ACH | 0.2 | 62 | 0 | Not rated |
How far is Shuler Health Care/Phillips Villa from a hospital?
The home sits in Kernersville in Forsyth County; the nearest acute-care hospital on the state's list is North Carolina Baptist Hospital in Winston-Salem, roughly 11.6 miles as the crow flies.
Second closest is Novant Health Forsyth Medical Center in Winston-Salem, about 13.5 miles. These are straight-line figures between mapped addresses; the drive is longer.
For nursing care later on, the two nearest Medicare-certified nursing homes are Piney Grove Nursing and Rehabilitation Center (0.5 mi; CMS 3 of 5) and Summerstone Health and Rehabilitation Center (1.2 mi; CMS 3 of 5).
What should we ask Shuler Health Care/Phillips Villa on a tour?
The public file suggests where to start: ask for a copy of the September 17, 2026 statement of deficiencies and the plan of correction that answered it.
- Ask how many aides and supervisors work each shift, nights included, and what share are agency staff.
- Ask whether Shuler Health Care/Phillips Villa keeps residents who move onto State/County Special Assistance, and how many it has today.
- Ask which charges climb as care needs climb, and get the current rate sheet on paper.
