Winston-Salem Senior AdvisorThe Oaks (901 Bethesda Road, Winston-Salem, Forsyth County) is a nursing home certified for Medicare and Medicaid, with 131 certified beds and state license NH0439. Medicare's Care Compare gives The Oaks 1 of 5 stars overall, in the CMS data release of October 1, 2026.
What are The Oaks's Medicare star ratings?
Medicare's Care Compare gives The Oaks 1 of 5 stars overall; on the same federal scale it has 1 stars for health inspections, 1 for staffing and 3 for quality measures.
| CMS or state measure | Figure |
|---|---|
| Overall rating (CMS) | 1 of 5 |
| Health inspections (CMS) | 1 of 5 |
| Staffing (CMS) | 1 of 5 |
| Quality measures (CMS) | 3 of 5 |
| Certified beds and average daily census | 131 beds; 115.9 residents a day |
| Name used by CMS | The Oaks |
| Ownership (CMS) | For profit - Corporation |
| Part of a chain (CMS) | Liberty Senior Living (37 homes) |
| First certified for Medicare and Medicaid | June 30, 1988 |
| North Carolina license | NH0439, 131 nursing beds |
An average of 116 residents a day fills about 88% of the certified beds, lower than the 92% median among certified homes in Forsyth, Davidson, Davie, Stokes and Yadkin counties.
What did inspectors cite at The Oaks?
CMS's newest standard health survey for The Oaks is dated August 22, 2025 and lists 12 health deficiencies, 11 found on the routine visit and 1 through complaints.
The survey cycle before (July 24, 2024) recorded 5 deficiencies, and infection-control inspections added 0. The middle figure for the latest cycle across certified homes in our five counties is 3, so this home is above it.
CMS's three-year enforcement data shows no fines and 0 payment denials.
How is The Oaks staffed?
The Oaks reports 3.31 total nurse hours per resident-day (below the five-county median of 3.62) and 0.33 registered-nurse hours (below the five-county median of 0.51).
On weekends nurse staffing averages 2.92 hours per resident-day. Turnover among nursing staff is 71.4%, above the five-county median of 54.7%, and RN turnover is 66.7%. CMS also counts 0 administrators leaving during its measurement period.
Which certified homes should we compare with The Oaks?
With 131 certified beds it is bigger than the Forsyth County median of 100 licensed nursing beds. Its closest certified neighbor is Silas Creek Rehabilitation Center in Winston-Salem, roughly 0.4 miles as the crow flies, rated 4 of 5 by CMS.
| Facility | Miles away | Licensed beds | CMS overall rating | Last CMS health inspection | Deficiencies cited |
|---|---|---|---|---|---|
| Silas Creek Rehabilitation Center 3350 Silas Creek Parkway, 27103 | 0.4 | 90 | 4 of 5 | June 12, 2026 | 3 |
| Homestead Hills 2101 Homestead Hills Drive, 27103 | 1.5 | 40 | 2 of 5 | July 1, 2026 | 7 |
| Willow Valley Center for Nursing and Rehabilitation 1900 West First Street, 27104 | 1.8 | 230 | 1 of 5 | August 29, 2025 | 10 |
| Arbor Acres United Methodist Retirement Community Inc 1250 Arbor Road, 27104 | 3.3 | 83 | 4 of 5 | March 17, 2026 | 1 |
| Brookridge Retirement Community 1199 Hayes Forest Drive, 27106 | 4.6 | 77 | 5 of 5 | August 1, 2025 | 1 |
What shares a campus with The Oaks?
It is located in the Southwest Winston-Salem, Hanes Mall & Jonestown part of Winston-Salem; Novant Health Forsyth Medical Center in Winston-Salem is the nearest acute-care hospital on the state list, roughly 0.4 miles as the crow flies.
Next nearest is North Carolina Baptist Hospital, about 1.6 miles in a straight line.
What should we check on a visit to The Oaks?
Start where the federal numbers point: ask to see the plan of correction for the 12 deficiencies from August 22, 2025 and what has changed since.
- Nursing turnover of 71.4% is higher than the local median; ask how many shifts agency nurses fill.
- With beds about 88% full, ask which halls have openings and why.
- CMS shows a both council here; ask when it meets and whether family members can come.
- If NC Medicaid may be needed later, confirm The Oaks takes it for long-term residents and how the switch from private pay works.
