Winston-Salem Senior AdvisorAtrium Health Wake Forest Baptist -Care at Home is a Medicare-certified home health agency based at 2000 Frontis Plaza Blvd Suite 303 in Winston Salem, NC 27103. Medicare first certified it in 1981, 45 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the North Carolina average of 3.5. Its strongest result against the North Carolina average is met expected function at discharge; its weakest is flu shot status checked.
What is Atrium Health Wake Forest Baptist -Care at Home's Medicare record?
| Agency | Atrium Health Wake Forest Baptist -Care at Home |
|---|---|
| Address | 2000 Frontis Plaza Blvd Suite 303, Winston Salem, NC 27103 |
| Phone | Not published by Medicare |
| Medicare provider number (CCN) | 347106 |
| Ownership | Proprietary |
| Medicare-certified since | 07/16/1981 |
How does Atrium Health Wake Forest Baptist -Care at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Atrium Health Wake Forest Baptist -Care at Home. It is better than the North Carolina average on 7 and worse on 1.
| Measure | Atrium Health Wake Forest Baptist -Care at Home | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 99.8% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 95.1% | 89.9% | 88.6% | Better |
| Got better at getting in and out of bed | 95% | 91.5% | 89.8% | Better |
| Got better at bathing | 96% | 91% | 90.7% | Better |
| Breathing improved | 98.4% | 92.2% | 91.5% | Better |
| Got better at taking medicines correctly | 94.3% | 88.8% | 88.3% | Better |
| Medication issues addressed on time | 98.4% | 94.9% | 94.4% | Better |
| Flu shot status checked | 58.5% | 64.9% | 63.3% | Worse |
| Met expected function at discharge | 83.7% | 76.4% | 71.7% | Better |
| Falls with major injury (lower is better) | 1% | 1.1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge, breathing improved and got better at taking medicines correctly.
Where it trails: flu shot status checked.
What do patients say about Atrium Health Wake Forest Baptist -Care at Home?
82% of surveyed patients said they would definitely recommend Atrium Health Wake Forest Baptist -Care at Home, based on 250 completed surveys. The North Carolina average is 83%.
| Survey question | Atrium Health Wake Forest Baptist -Care at Home | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 91% | 89% | About the same |
| Team communicated well | 86% | 89% | 86% | Worse |
| Team discussed medicines, pain and home safety | 80% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 90% | 89% | 85% | About the same |
| Would definitely recommend the agency | 82% | 83% | 79% | About the same |
Do Atrium Health Wake Forest Baptist -Care at Home's patients end up back in the hospital?
Medicare rates Atrium Health Wake Forest Baptist -Care at Home better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 84.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 11.3% |
Which home health services does Atrium Health Wake Forest Baptist -Care at Home provide, and which does it not?
Atrium Health Wake Forest Baptist -Care at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Atrium Health Wake Forest Baptist -Care at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Winston-Salem. |
Which Winston-Salem-area ZIP codes does Atrium Health Wake Forest Baptist -Care at Home serve?
Atrium Health Wake Forest Baptist -Care at Home tells Medicare it serves 24 ZIP codes in Winston-Salem and Forsyth, Davidson, Davie, Stokes and Yadkin counties, out of 31 in total.
- 27006
- 27009
- 27012
- 27019
- 27023
- 27028
- 27040
- 27045
- 27050
- 27051
- 27052
- 27101
- 27103
- 27104
- 27105
- 27106
- 27107
- 27127
- 27239
- 27284
- 27292
- 27295
- 27299
- 27360
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Atrium Health Wake Forest Baptist -Care at Home before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Winston Salem, NC?
These Medicare-certified agencies are also based in or near Winston Salem.
- Centerwell Home Health — 4 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Atrium Health Wake Forest Baptist -Care at Home Medicare-certified?
Yes. Atrium Health Wake Forest Baptist -Care at Home is certified by Medicare under provider number 347106 and has been since 1981. Original Medicare pays certified agencies directly for covered home health care.
What is Atrium Health Wake Forest Baptist -Care at Home's Medicare star rating?
4.5 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 4 out of 5.
Does Atrium Health Wake Forest Baptist -Care at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
