Winston-Salem Senior AdvisorCenterwell Home Health is a Medicare-certified home health agency based at 720 Parke Centre Suite a in Kernersville, NC 27284. Medicare first certified it in 1998, 28 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the North Carolina average of 3.5. Its strongest result against the North Carolina average is got better at taking medicines correctly; its weakest is met expected function at discharge.
What is Centerwell Home Health's Medicare record?
| Agency | Centerwell Home Health |
|---|---|
| Address | 720 Parke Centre Suite a, Kernersville, NC 27284 |
| Phone | (913) 814-2077 |
| Medicare provider number (CCN) | 347318 |
| Ownership | Proprietary |
| Medicare-certified since | 06/01/1998 |
How does Centerwell Home Health score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Centerwell Home Health. It is better than the North Carolina average on 2 and worse on 3.
| Measure | Centerwell Home Health | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 99.4% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 89.9% | 89.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 91% | 91.5% | 89.8% | About the same |
| Got better at bathing | 90.4% | 91% | 90.7% | About the same |
| Breathing improved | 89.2% | 92.2% | 91.5% | Worse |
| Got better at taking medicines correctly | 95.7% | 88.8% | 88.3% | Better |
| Medication issues addressed on time | 97.9% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 70.4% | 64.9% | 63.3% | Better |
| Met expected function at discharge | 72.9% | 76.4% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.7% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly and flu shot status checked.
Where it trails: met expected function at discharge, breathing improved and falls with major injury.
What do patients say about Centerwell Home Health?
83% of surveyed patients said they would definitely recommend Centerwell Home Health, based on 303 completed surveys. The North Carolina average is 83%.
| Survey question | Centerwell Home Health | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 91% | 89% | About the same |
| Team communicated well | 87% | 89% | 86% | About the same |
| Team discussed medicines, pain and home safety | 82% | 84% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 87% | 89% | 85% | About the same |
| Would definitely recommend the agency | 83% | 83% | 79% | About the same |
Do Centerwell Home Health's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Centerwell Home Health, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 79.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Same As National Rate | 11.2% |
Which home health services does Centerwell Home Health provide, and which does it not?
Centerwell Home Health reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Centerwell Home Health? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Winston-Salem. |
Which Winston-Salem-area ZIP codes does Centerwell Home Health serve?
Centerwell Home Health tells Medicare it serves 20 ZIP codes in Winston-Salem and Forsyth, Davidson, Davie, Stokes and Yadkin counties, out of 61 in total.
- 27006
- 27011
- 27012
- 27014
- 27018
- 27020
- 27055
- 27101
- 27103
- 27104
- 27105
- 27106
- 27107
- 27127
- 27284
- 27292
- 27295
- 27299
- 27360
- 28642
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Centerwell Home Health before starting care?
Ask what 'done' looks like
72.9% of patients reached the level of function Medicare expected by discharge (North Carolina average 76.4%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
89.2% of patients had less shortness of breath by the end of care (North Carolina average 92.2%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about fall prevention
1.7% of its patients had a fall with a major injury during care, against 1.1% across North Carolina. Ask for a home safety review at the first visit and what they change after a fall.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Kernersville, NC?
These Medicare-certified agencies are also based in or near Kernersville.
- Pruitthealth @ Home - Forsyth — 4 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Centerwell Home Health Medicare-certified?
Yes. Centerwell Home Health is certified by Medicare under provider number 347318 and has been since 1998. Original Medicare pays certified agencies directly for covered home health care.
What is Centerwell Home Health's Medicare star rating?
4 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 4 out of 5.
Does Centerwell Home Health provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
