Winston-Salem Senior AdvisorWell Care Home Health of the Triad Inc is a Medicare-certified home health agency based at 146 Dornach Way in Advance, NC 27006. Medicare first certified it in 1973, 53 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the North Carolina average of 3.5. It beats the North Carolina average on 2 of the measures Medicare publishes and trails on none.
What is Well Care Home Health of the Triad Inc's Medicare record?
| Agency | Well Care Home Health of the Triad Inc |
|---|---|
| Address | 146 Dornach Way, Advance, NC 27006 |
| Phone | (336) 753-6200 |
| Medicare provider number (CCN) | 347051 |
| Ownership | Government Operated |
| Medicare-certified since | 05/23/1973 |
How does Well Care Home Health of the Triad Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Well Care Home Health of the Triad Inc. It is better than the North Carolina average on 2 and worse on 0.
| Measure | Well Care Home Health of the Triad Inc | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 99.8% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 92.5% | 89.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 93.6% | 91.5% | 89.8% | About the same |
| Got better at bathing | 93.2% | 91% | 90.7% | About the same |
| Breathing improved | 96.6% | 92.2% | 91.5% | Better |
| Got better at taking medicines correctly | 92% | 88.8% | 88.3% | Better |
| Medication issues addressed on time | 96% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 67.7% | 64.9% | 63.3% | About the same |
| Met expected function at discharge | 75.8% | 76.4% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.9% | 1.1% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: breathing improved and got better at taking medicines correctly.
What do patients say about Well Care Home Health of the Triad Inc?
81% of surveyed patients said they would definitely recommend Well Care Home Health of the Triad Inc, based on 636 completed surveys. The North Carolina average is 83%.
| Survey question | Well Care Home Health of the Triad Inc | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 91% | 89% | About the same |
| Team communicated well | 86% | 89% | 86% | Worse |
| Team discussed medicines, pain and home safety | 86% | 84% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 87% | 89% | 85% | About the same |
| Would definitely recommend the agency | 81% | 83% | 79% | About the same |
Do Well Care Home Health of the Triad Inc's patients end up back in the hospital?
Medicare rates Well Care Home Health of the Triad Inc better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 86.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.6% |
Which home health services does Well Care Home Health of the Triad Inc provide, and which does it not?
Well Care Home Health of the Triad Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Well Care Home Health of the Triad Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Winston-Salem. |
Which Winston-Salem-area ZIP codes does Well Care Home Health of the Triad Inc serve?
Well Care Home Health of the Triad Inc tells Medicare it serves 31 ZIP codes in Winston-Salem and Forsyth, Davidson, Davie, Stokes and Yadkin counties, out of 80 in total.
- 27006
- 27009
- 27011
- 27012
- 27018
- 27019
- 27020
- 27021
- 27023
- 27028
- 27040
- 27045
- 27050
- 27051
- 27052
- 27055
- 27101
- 27103
- 27104
- 27105
- 27106
- 27107
- 27127
- 27239
- 27284
- 27292
- 27295
- 27299
- 27351
- 27360
- 28642
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Well Care Home Health of the Triad Inc before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Well Care Home Health of the Triad Inc Medicare-certified?
Yes. Well Care Home Health of the Triad Inc is certified by Medicare under provider number 347051 and has been since 1973. Original Medicare pays certified agencies directly for covered home health care.
What is Well Care Home Health of the Triad Inc's Medicare star rating?
4.5 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 4 out of 5.
Does Well Care Home Health of the Triad Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
