Winston-Salem Senior AdvisorTrellis Supportive Care is a Medicare-certified hospice based at 101 Hospice Lane in Winston Salem, NC 27103. It has been certified since 1985. It cares for about 393 patients on an average day, making it one of the larger hospices in the area. It scores 10 out of 10 on Medicare's Hospice Care Index; the North Carolina average is 9.5. Family caregivers rate it 4 out of 5 stars. The index flags 2 areas where it is worse than the North Carolina average, starting with gaps in nursing visits longer than 7 days.
What is Trellis Supportive Care's Medicare record?
| Hospice | Trellis Supportive Care |
|---|---|
| Address | 101 Hospice Lane, Winston Salem, NC 27103 |
| Phone | (336) 768-3972 |
| Medicare provider number (CCN) | 341502 |
| Ownership | Non-Profit |
| Medicare-certified since | 01/10/1985 |
How does Trellis Supportive Care score on Medicare's Hospice Care Index?
Trellis Supportive Care scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the North Carolina average it is better on 2 of the indicators below and worse on 2.
| Indicator | Trellis Supportive Care | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Gaps in nursing visits longer than 7 days (lower is better) | 58.8% | 49.8% | 52.4% | Worse |
| Patients discharged alive within 7 days (lower is better) | 9.8% | 8.9% | 7.3% | About the same |
| Patients discharged alive after 180 days or more (lower is better) | 38.2% | 33.3% | 37.4% | Worse |
| Live discharge followed by a hospital stay and readmission to hospice (lower is better) | 1.8% | 5.8% | 8.5% | Better |
| Live discharge followed by death in hospital (lower is better) | 0.5% | 1.7% | 2.1% | About the same |
| Nurse minutes per routine home care day | 15.9 min | 14 min | 19.9 min | About the same |
| Share of skilled nursing minutes given on weekends | 11.6% | 9.4% | 9.6% | About the same |
| Patients visited by a nurse in the last 3 days of life | 97.2% | 93.5% | 89.3% | Better |
Separately, 92.3% of its patients received all seven recommended care steps at admission (North Carolina average 98%) and 77.5% were visited by a nurse or social worker on at least two of their last three days (North Carolina average 64.4%).
What do families say about Trellis Supportive Care?
89% of family caregivers said they would definitely recommend Trellis Supportive Care; the North Carolina average is 88%. The survey goes to the family member who was the main caregiver, after the patient has died.
| Survey question | Trellis Supportive Care | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team always communicated well | 82% | 85% | 82% | Worse |
| Team always provided timely help | 79% | 81% | 78% | About the same |
| Team always treated the patient with respect | 91% | 93% | 91% | About the same |
| Right amount of emotional and spiritual support | 92% | 92% | 91% | About the same |
| Patient always got help for pain and symptoms | 76% | 79% | 76% | Worse |
| Caregivers rated the hospice 9 or 10 | 85% | 86% | 83% | About the same |
| Would definitely recommend the hospice | 89% | 88% | 85% | About the same |
Where does Trellis Supportive Care deliver care, and to whom?
61% of trellis supportive care's care is delivered at home and its largest patient group by diagnosis is cancer (28%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.
| Where care is delivered | Share of patients |
|---|---|
| At home | 61% |
| In assisted living | 20% |
| In a nursing facility | 14% |
| In an inpatient hospice unit | 4% |
| Other locations | 1% |
| Primary diagnosis | Share of patients |
|---|---|
| Cancer | 28% |
| Dementia | 19% |
| Other conditions | 16% |
| Heart and circulatory disease | 15% |
| Respiratory disease | 15% |
| Stroke | 12% |
Which Winston-Salem-area ZIP codes does Trellis Supportive Care serve?
Trellis Supportive Care tells Medicare it serves 38 ZIP codes in Winston-Salem and Forsyth, Davidson, Davie, Stokes and Yadkin counties.
- 27006
- 27009
- 27011
- 27012
- 27014
- 27016
- 27018
- 27019
- 27020
- 27021
- 27022
- 27023
- 27028
- 27040
- 27042
- 27043
- 27045
- 27046
- 27050
- 27051
- 27052
- 27053
- 27055
- 27101
- 27103
- 27104
- 27105
- 27106
- 27107
- 27127
- 27239
- 27284
- 27292
- 27295
- 27299
- 27360
- 27374
- 28642
What should you ask Trellis Supportive Care before choosing it?
Ask how often the nurse visits
58.8% of Trellis Supportive Care's patients went more than seven days without a nursing visit at some point, against 49.8% across North Carolina. Ask for the planned visit schedule in writing and who decides when it changes.
Ask how eligibility is reviewed
38.2% of its live discharges came after six months or more of care (North Carolina average 33.3%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.
Ask how fast they can admit
Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.
Ask where inpatient care happens
When symptoms cannot be managed at home, hospice provides short inpatient stays. Ask which facility they use and how far it is from the family.
Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.
Common questions
Is Trellis Supportive Care Medicare-certified?
Yes. Trellis Supportive Care is certified by Medicare under provider number 341502 and has been since 1985.
What is Trellis Supportive Care's Hospice Care Index score?
10 out of 10 in the current Medicare data. The North Carolina average is 9.5.
How large is Trellis Supportive Care?
It cares for about 393 patients on an average day.
