Winston-Salem Senior AdvisorBayada Home Health Care, Inc is a Medicare-certified home health agency based at 1605 Westbrook Plaza Drive Suite 401 in Winston-Salem, NC 27103. Medicare first certified it in 1991, 35 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, level with the North Carolina average of 3.5. Its strongest result against the North Carolina average is got better at taking medicines correctly; its weakest is flu shot status checked.
What is Bayada Home Health Care, Inc's Medicare record?
| Agency | Bayada Home Health Care, Inc |
|---|---|
| Address | 1605 Westbrook Plaza Drive Suite 401, Winston-Salem, NC 27103 |
| Phone | (336) 891-6523 |
| Medicare provider number (CCN) | 347187 |
| Ownership | Non-Profit |
| Medicare-certified since | 11/27/1991 |
How does Bayada Home Health Care, Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Bayada Home Health Care, Inc. It is better than the North Carolina average on 1 and worse on 2.
| Measure | Bayada Home Health Care, Inc | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Started care on time | 99.8% | 98.3% | 96.6% | About the same |
| Got better at walking or moving around | 89.2% | 89.9% | 88.6% | About the same |
| Got better at getting in and out of bed | 92.9% | 91.5% | 89.8% | About the same |
| Got better at bathing | 92% | 91% | 90.7% | About the same |
| Breathing improved | 92% | 92.2% | 91.5% | About the same |
| Got better at taking medicines correctly | 92.1% | 88.8% | 88.3% | Better |
| Medication issues addressed on time | 94.4% | 94.9% | 94.4% | About the same |
| Flu shot status checked | 60.8% | 64.9% | 63.3% | Worse |
| Met expected function at discharge | 77.8% | 76.4% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.8% | 1.1% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.1% | 0.2% | 0.2% | About the same |
Where it stands out: got better at taking medicines correctly.
Where it trails: flu shot status checked and falls with major injury.
What do patients say about Bayada Home Health Care, Inc?
84% of surveyed patients said they would definitely recommend Bayada Home Health Care, Inc, based on 308 completed surveys. The North Carolina average is 83%.
| Survey question | Bayada Home Health Care, Inc | North Carolina average | U.S. average | vs. North Carolina |
|---|---|---|---|---|
| Team gave care in a professional way | 91% | 91% | 89% | About the same |
| Team communicated well | 89% | 89% | 86% | About the same |
| Team discussed medicines, pain and home safety | 81% | 84% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 88% | 89% | 85% | About the same |
| Would definitely recommend the agency | 84% | 83% | 79% | About the same |
Do Bayada Home Health Care, Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Bayada Home Health Care, Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 78.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Same As National Rate | 12.8% |
Which home health services does Bayada Home Health Care, Inc provide, and which does it not?
Bayada Home Health Care, Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Bayada Home Health Care, Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care; see licensed home care agencies in Winston-Salem. |
Which Winston-Salem-area ZIP codes does Bayada Home Health Care, Inc serve?
Bayada Home Health Care, Inc tells Medicare it serves 31 ZIP codes in Winston-Salem and Forsyth, Davidson, Davie, Stokes and Yadkin counties, out of 66 in total.
- 27006
- 27009
- 27011
- 27012
- 27016
- 27018
- 27019
- 27020
- 27021
- 27022
- 27023
- 27028
- 27040
- 27042
- 27043
- 27045
- 27046
- 27050
- 27051
- 27052
- 27053
- 27055
- 27101
- 27103
- 27104
- 27105
- 27106
- 27107
- 27127
- 27284
- 28642
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Bayada Home Health Care, Inc before starting care?
Ask about fall prevention
1.8% of its patients had a fall with a major injury during care, against 1.1% across North Carolina. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve Winston-Salem, NC?
These Medicare-certified agencies are also based in or near Winston-Salem.
- Centerwell Home Health — 4.5 of 5 stars
- Adoration Home Health — 4 of 5 stars
- Centerwell Home Health — 4 of 5 stars
- Amedisys Home Health of Winston Salem — 4.5 of 5 stars
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Bayada Home Health Care, Inc Medicare-certified?
Yes. Bayada Home Health Care, Inc is certified by Medicare under provider number 347187 and has been since 1991. Original Medicare pays certified agencies directly for covered home health care.
What is Bayada Home Health Care, Inc's Medicare star rating?
3.5 out of 5 for quality of patient care. The North Carolina average is 3.5. Its patient survey rating is 4 out of 5.
Does Bayada Home Health Care, Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
