Winston-Salem Senior AdvisorWho is the area agency on aging for Winston-Salem?
The Piedmont Triad Regional Council Area Agency on Aging, 1398 Carrollton Crossing Drive in Kernersville ((336) 904-0300), serves Forsyth, Davidson, Davie, Stokes and Yadkin among its twelve counties.
It offers information and options counseling, family caregiver support and the regional long-term care ombudsman program.
What does Senior Services Inc. do?
Senior Services Inc., 2895 Shorefair Drive in Winston-Salem (336-725-0907), runs Meals-on-Wheels, the Elder Care Choices Help Line (336-724-2040), a home care program, the Living-at-Home program and the Williams Adult Day Center for Forsyth County older adults.
Some services have waiting lists or suggested contributions based on income.
Where do we apply for Medicaid or Special Assistance?
At the county department of social services: Forsyth 336-703-3800, Davidson 336-242-2500, Davie 336-753-6250, Stokes 336-593-2861, Yadkin 336-849-7910, or online through ePASS.
Bring identification, income and bank records, insurance cards and, for Special Assistance, the FL-2.
How do we report abuse or neglect of an older adult?
Call the county department of social services' Adult Protective Services: Forsyth 336-703-3503 (911 after hours), Davidson 336-242-2500, Davie 336-753-6250, Stokes 336-593-2861, Yadkin 336-849-7910; call 911 if someone is in immediate danger.
Reports can be made without giving your name, and good-faith reporters are protected.
Who handles complaints about a care home?
DHSR's Complaint Intake Unit at 1-800-624-3004 takes complaints about licensed facilities and agencies, and the regional long-term care ombudsman ((336) 904-0300) helps residents with rights issues and disputes.
See our guide to complaints, the ombudsman and APS for which office handles which problem.
Where can we get free Medicare counseling?
From SHIIP, the N.C. Department of Insurance's Seniors' Health Insurance Information Program, whose trained local counselors help with Medicare plans, Part D and billing problems at no cost.
The Area Agency on Aging can point you to the nearest SHIIP site.
Is there help with meals for older adults around Winston-Salem?
Yes: Senior Services Inc. delivers Meals-on-Wheels in Forsyth County, and each of the other four counties runs home-delivered and congregate meal programs through its aging services provider, funded in part through the Piedmont Triad Regional Council.
Ask the Area Agency on Aging ((336) 904-0300) or the county department of social services which provider covers your parent's address. Some programs have waiting lists, so call before the need becomes urgent.
Who helps veterans in the five counties with VA benefits?
Each county has a veterans services office that files VA pension, Aid and Attendance and other claims at no charge, and accredited service organizations do the same; no one may charge a fee to prepare an initial VA pension claim.
Bring the DD-214, income and bank records, and for a surviving spouse the marriage and death certificates. The North Carolina State Veterans Home in Kernersville is the area's veterans nursing home.
